Question 1

How quickly will I get paid for my phone?

Accepted Answer

We pay within 24 hours of receiving and inspecting your device via bank transfer or PayPal.

Question 2

Is postage free when selling my phone?

Accepted Answer

Yes, we provide a free prepaid Royal Mail shipping label for all UK sellers.

Question 3

How long is my quote valid for?

Accepted Answer

Your quoted price is locked in and guaranteed for 14 days from the date of your quote.

Question 4

What phones do you buy?

Accepted Answer

We buy iPhones, Samsung Galaxy phones, Google Pixel phones and other major smartphone brands in any condition.

Question 5

Do you accept network locked phones?

Accepted Answer

Yes, we accept both unlocked and network locked phones, though unlocked devices typically receive a higher quote.